HR At TCS Says Chatgpt And Other Generative AI Tools Will Not Replace Jobs But Become Co-Workers
Generative artificial intelligence-powered platforms like ChatGPT and Bing AI have been gaining in popularity, yet there is an underlying concern that such tools may prove a hazard to certain occupations down the line. For instance, BuzzFeed Media recently declared that they will be enacting ChatGPT for some jobs, thereby intensifying this fear. This measure should result in the production of particular material for their website, including quizzes. Nevertheless, it is not all pessimistic and Tata Consultancy Services (TCS) conjecture that these platforms will work as an “AI co-worker” instead of completely eradicating jobs.
In an interview with the news agency PTI, Milind Lakkad, the chief human resources officer (CHRO) of TCS — the country’s largest IT firm with over 6 lakh employees — said that generative AI platforms would improve productivity, but not change the business model. According to the CHRO, jobs will not be replaced, but definitions will.
An executive cited in the report states, “It (generative AI) will work with me as a co-worker.” (Generative AI) is a good thing for the future, but I think it will be collaboration rather than replacement. It will be a co-worker, and it will take time for the co-worker to understand the context of the customer.
TCS is using such generative AI tools “in some pockets,” Lakkad told the news agency, adding that the work will continue in these areas for the next two years before the complete picture emerges.
On the sidelines of the launch of Bing AI, Microsoft’s AI-powered chatbot similar to ChatGPT, Satya Nadella said something similar to generative. According to Nadella, AI will create more jobs, as well as create more jobs, according to an interview with CNBC. Furthermore, he says AI platforms such as ChatGPT and Bing AI could generate more jobs. In fact, Bing AI uses the same technology that powers ChatGPT, which was created by OpenAI.
Companies are increasingly hiring with artificial intelligence or platforms powered by artificial intelligence. Amazon’s senior HR manager Deepti Varma told India today that her company already uses Alexa to interview candidates. It is also using AI platforms to check on the well-being of workers. In addition, Varma told India Today Tech that Amazon US is already testing ‘no-see hire’ to reduce the need for recruiters.